What does Claimar Do? Claimar Provides care to people in their own homes.

Where areas does Claimar Care operate in? Claimar's Head Office is based in Birmingham. A full listing of our branch network can be found by clinking the link below, http://www.claimar.co.uk/branch_directory.asp

Does Claimar only care for the elderly? Although most of the work Claimar does is with the elderly, Claimar does also provide a service to Children and younger adults.

How do I buy shares in Claimar Care Group Plc? On the 31st January 2006 Claimar was admitted to the Alternative Investment Market of the London Stock Exchange. If you wish to buy shares in Claimar Care Group Plc you can either buy them through your broker, or alternatively contact Graeme Cull from Arden Partners Ltd. graeme.cull@arden-partners.com

Who Pays for the service that Claimar provides? Almost all of the revenue that Claimar generates is paid for by Local Authorities across the country, only a small minority of individuals pay for the service themselves. Contracts are typically for a period of 3 - 7 years.

Does Claimar provide Nursing Care? No, Claimar only provides care workers for people in their own homes.

Does Claimar operate Nursing Homes, or Residential Homes? Claimar does not operate Nursing or Residential Homes it only provides care to people in their own homes.

Who are the Directors of Claimar Care Group Plc? The Directors are John Crabtree (Non Executive Chairman), Gordon Moore (Non Executive Director), Mark Hales (Chief Executive) and Tony Guest (Group Finance Director).

Which other quoted companies provide the same services? There is currently only one direct comparitor which is Careforce Group Plc (CFG), although other companies do also have domiciliary divisions, they are: Care Uk Plc (CUK), Nestor Plc (NSR) and Supporta Plc (SOR)

Why has Claimar chosen to make so many acquisitions? The domiciliary care market is very fragmented. There are currently around 3500 registered providers of domiciliary care in the United Kingdom, the majority of which are small independent operators. According to Laing & Buisson a sector analyst the average provider delivers around 1000 hrs per week, and employs about 40 people. Claimar currently delivers around 25,000 hours per week with a workforce of around a 1000.

How would I access the service if I needed it? Most of our service users are referred to us via a Local Authority (Social Services Department), their GP or the Hospital. If you wish to contact us directly you can find a list of our branches at http://www.claimar.co.uk/branch_directory.asp where you will find telephone numbers and email addresses for your nearest branch.

Given that you are sending workers into the homes what checks do you carry out on them? All staff are required to go through a robust selection process. Once a candidate has been identified as potentially suitable they are required to have an enhanced Criminal Records Bureau Check (CRB)carried out, their names are checked against the Protection of Vulnerable Adults register (POVA)a Department of Health administered list, and they are required to provide two references both of which must be validated. As a final check no candidate is permitted to start work for the Group until their personnel file has been checked by a Senior Manager.